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Cloudflare says a bad update broke its logging systems, made it lose data

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  • Cloudflare confirms update made it lose customer log data
  • The incident lasted 3.5 hours in total, leading to a 55% loss of logs
  • Despite a five-minute fix, the bug caused knock-on issues

Cloudflare has confirmed a bad software update caused it to lose log data for its customers recently. The incident, which lasted around 3.5 hours, resulted in more than half (55%) of logs being lost.

Embarrassed that the error occurred, the California company apologized to customers in a blog post, promising a similar issue should not happen again.

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Cloudflare says a bad update broke its logging systems, made it lose data
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