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An update from a major cybersecurity provider appears to have brought the dreaded ‘blue screen of death’ to computers across the world.
PHOENIX — A massive global tech issue has disrupted tens of thousands of businesses around the globe, causing flights to be cancelled, 911 systems to go down and major media websites to fail.
The outage began around midnight on the U.S. East Coast and spread quickly through the rest of the world.
Microsoft users worldwide, including banks and airlines, reported widespread outages on Friday, hours after the technology company said it was gradually fixing an issue affecting access to Microsoft 365 apps and services.
As of 1:40 a.m., one flight had been cancelled and 11 flights were delayed at Phoenix Sky Harbor International Airport, according to FlightAware’s Misery Map.
“A global technology issue is impacting departing flights,” an airport spokeswoman told 12News. “Travelers should check their flight status before coming to the airport. We will provide more updates as they become available.
Frontier Airlines posted on X, formerly Twitter, that a major outage was affecting booking, check-in and boarding passes early Thursday evening. But the airline posted about 9:30 p.m., Arizona time that its issues were gradually resolving.
At least one major medical provider, American Medical Response in Mesa, was “dealing with the issue,” a dispatcher told 12News, referring further questions to the company’s media relations personnel.
A spokesman for the Gilbert Police Department said that agency’s dispatch had not experienced any issues due to the Microsoft outage.
The website DownDectector, which tracks user-reported internet outages, recorded growing outages in services at Visa, ADT security and Amazon, and airlines including American Airlines and Delta.
News outlets in Australia reported that airlines, telecommunications providers and banks, and media broadcasters were disrupted as they lost access to computer systems. Some New Zealand banks said they were also offline.
Microsoft 365 posted on X that the company was “working on rerouting the impacted traffic to alternate systems to alleviate impact in a more expedient fashion” and that they were “observing a positive trend in service availability.”
The issues appears to be caused by a recent update deployed to companies from the cybersecurity company Crowdstrike, according to the Australian government.
*This is a developing story. Please check back with 12News for the latest developments.*
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